Our policies.
Policies
Booking
Bookings are only confirmed once a deposit of 50 BZD (25 USD) for half day tours, 100 BZD (50 USD) for full day tours, and 200 BZD (100 USD) for courses has been made
Reservations are first come first served based on the deposit, unless alternative arrangements are agreed to
Anyone booking a regular tour (fun dive) must hold a valid certification from a recognized organization
All equipment must be returned to the dive shop, any loss or damage of equipment due to negligence will result in a charge to cover the cost of replacing the equipment.
We reserve the right to refuse service to anyone for any reason
Cancellations
Cancellations MUST be made before 1 pm the day before the dive
Any cancellations made after this will not receive their deposit back unless a valid medical reason is provided
No shows will not receive their deposit back
Day of tour
Guests must arrive on time. Any guest arriving >20 min late without a valid reason or without letting us know will be deemed a no show
A liability release form must be signed before the tour begins. Guests will only be taken once this has been signed
A discount/refund will not be given if you decide not to complete all dives on the trip unless agreed beforehand
During the dive
Please be respectful of the ocean and marine life
We reserve the right to cancel a dive if we think you are acting unsafely (constantly going deeper than instructed, touching the marine life, etc.)
Please respect all other divers in the group. We take people of all abilities and we may have to take a couple of extra minutes descending with newer divers. Where possible, we will split groups up by ability/ experience
Please listen to the Divemaster and Boat Captain at all times